Shop ONline New York

Privacy Policy

What we collect, why, and what we never do with it.

Last updated: August 2026

What we collect

Your name, email, phone number and delivery address (to fulfil orders); your order history and wishlist (to run your account); and messages you send us (to help you). Payment card details go directly to Stripe — we never see or store them.

How we use it

To process and deliver your orders, arrange hand-delivery times, handle returns, send order updates and receipts, and — only if you ask — notify you when we expand delivery to your area. We also email you about your account (password resets, sign-in IDs).

Who we share it with

Only the partners needed to serve you: Stripe (payments), CJ Dropshipping (order fulfilment), Twilio (SMS sign-in codes) and our email provider (receipts and updates). We never sell your data to anyone.

Cookies

We use a small number of cookies to keep you signed in and remember your cart. No advertising or cross-site tracking cookies are used on this site.

Your choices

You can review your orders and saved address in My Account, and ask us to correct or delete your personal information at any time by emailing info@shoponlinenewyork.com. Deleting your account removes your profile; order records may be kept where the law requires for accounting.

Security

Passwords are stored only as one-way hashes, sessions use secure httpOnly cookies, and all traffic is encrypted over HTTPS. SMS sign-in codes are single-use and expire quickly.